Toll Free | Nigeria

Single number,
Uninterrupted outreach

  • Home 
  • Business
  • Communicate

Offer your customers the ease of free calls and increase engagement with Airtel’s Toll-Free services

Join the growing number of companies leveraging toll-free numbers to supercharge your conversations and conversions. More calls mean more potential customers, and a robust engagement strategy can turn those inquiries into customers. With Airtel Toll Free, let your customers connect with your business for all their needs. With the added benefit of using the same number on your WhatsApp for business account, streamline your customer engagement like never before!

Airtel Toll Free can help your business nurture leads and boost sales

  • Run marketing campaigns across channels with CTAs that redirect your customers to call or initiate WhatsApp messages.
  • Nurture leads that do not convert to immediate orders with real time analytics, that also help build a sales funnel.

Airtel Toll Free allows your customers to reach out to you via voice and text channels

  • Create a single, easy-to-remember contact point for customer service inquiries, regardless of the customer's location
  • Collect feedback from their customers & use it to improve products and services.

Exclusive features of Airtel Toll-free services

Emergency routing

Emergency routing

Routing calls to an emergency number at the time of disaster, as per a system-configured emergency action plan.
Time dependent routing

Time dependent routing

Routing calls to other locations/numbers after office hours and on weekends. Thus, your business can maintain a 24-hour operation.
Unified WhatsApp number

Unified WhatsApp number

Use your toll free calling number for your WhatsApp account and unify your channels for an enhanced customer experience.
Call statistics

Call statistics

Analyzing data through a detailed statement of calls received and call durations.
Origin dependent routing

Origin dependent routing

Routing incoming calls to a desired destination eliminates the need to have an once in every city, while taking care of language barriers.
Auto forward busy or no answer calls

Auto forward busy or no answer calls

Forward calls to alternate numbers or IVRs in case of busy or no answer situations, ensuring your customers can always get in touch with you.