The Airtel Business Network Operations Center (NOC) serves as the primary point of contact for all mission critical network support requirements. Our technical teams are available to assist with network performance inquiries, incident reporting, service disruptions, and any operational issues affecting business connectivity.

Email: noc@alstralz.com

Telephone: +260 570 062000

SME Customer Support
Small and Medium Enterprise (SME) customers can access dedicated assistance for service queries,5G, account support, and general operational guidance. Our SME support desk is committed to providing timely and efficient resolutions to keep your business connected and productive.
Support Line: 447

Corporate Customer Support
Corporate clients benefit from a specialized Customer Experience team offering tailored support for enterprise grade services and solutions. For service escalations, account management assistance, or any enterprise related inquiries, please contact our corporate support channel.

Email: ce@zm.airtel.com