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Company Profile

About us

Airtel’s purpose is transforming lives

Our forward-looking strategy harnesses the vast opportunities that lie with our young, dynamic, and increasingly digitally inclined consumers. Being a vibrant, innovative brand built for the digital age, we are helping build a brighter future with our customers. With a fledgling, fast-growing population, the opportunity in the telecoms, data, and mobile money sectors in our markets is highly attractive, offering sustainable long-term opportunities and growth. People’s lives in Zambia are transformed by greater connectivity, digitalisation, and financial inclusion–and it is this that motivates us while making airtel Zambia a fitting partner for the government’s sustainable development efforts.

Telecoms and mobile money services are vital in Africa. By serving our customers, we connect them to each other, and to future opportunities.

We operate in 14 countries across Africa, with a total population of 635 million. With low levels of digital and financial inclusion, the opportunity for growth and our ability to transform lives remains substantial.

We’re connecting the unconnected, reaching the financially excluded, and bridging the digital divide.

Expanding our network coverage

means that more people than ever have access to data, voice and mobile money services.

We are the leading provider of telecommunications and mobile money services in Zambia.

0

million

total customers as of 31 March 2025
0

million

data customers
0

million

Airtel Money Customers
0 st

Airtel Money customers

largest telecom operator in Zambia
Our products and services

Unlocking the extraordinary potential for people, businesses, and communities to grow

200,000+ +

activating outlets in our distribution network

3,800+

infrastructure sites across the country

Our strategy

We aim to provide a
great customer experience

Our business objective is clear: to grow market share profitably and deliver great customer experience across all touch points while rolling out our sustainability strategy, so we can continue to pursue our vision of enriching the lives of our customers.