Dial *312# and select the Data plan, you will see the option to BUY FOR OTHERS

Dial *323# to view all your data subscriptions.

For Automatic settings Simply Text Internet to 232.

For manual settings Input the below settings.

APN: Internet.ng.airtel.com

• Username:
• Password:

Username & Password should be left blank. Please ensure your Mobile data is turned on.

Simply dial *312# to view all the available bundle types.

BUNDLE TYPE     Autorenewal cancellation

Binge *312*2*amt*1#

Daily *312*1*amt*1#

Weekly *312*3*amt*1#

Monthly *312*4*amt*1#

The Social bundle is specially designed for X, Instagram, Facebook, Whatsapp, TikTok, the bundle cannot be used to surf the internet on your regular browser.

• Data Plan
• Unlimited Plan

• Pocket Wifi
• Router Bundles
• Smartbox Outdoor Unit (ODU)

• Data Internet Settings
• Data Share & Gifting

Check your phone’s background data settings, disable any application running in the background that is not in use.

Our HBB (Home Broadband Devices) allows you to connect multiple devices to the internet at once. Kindly visit https://eshop.airtel.com.ng/home to purchase any from our range of routers, mifis, smart routers or outdoor units.

MyAirtelApp provides you a platform to manage, track, recharge and monitor usage on all your Airtel products. Simply click on the link to download based on your device type: https://bit.ly/31Or10M

Dial *234# and Select your preferred option

Dial *234*8# to view your voice bundle balance

Dial *790# and follow options to select your desired tone

Dial *310# to view your account balance

A minimum age of 2 months on the network is required If the desired amount is 50, 100, 200 or 500 and Recharge of the desired amount at least 3 times monthly for 2 consecutive months. If the desired amount is 1000 – 2000 - Recharge of the desired amount at least 5 times for 2 consecutive months is required.

Dial*386 # to view list of shops and KYC locations

Dial *362*1# to Activate.

Dial *362*2# to Deactivate.

Simply dial *305# and select either START or STOP to Activate/Deactivate your preferred SMS Based service.

Dial *321# and follow the options to transfer credit

Text HELP to 2442 to receive a list of options to stop promotional SMS, however for FULL DND to stop all Promotional messages, Simply text STOP to 2442

Dial *312# to activate a data plan.

The default PIN is 1234. To change the PIN Dial *321# and

• Select 'PIN MANAGEMENT'

• Select ‘CHANGE PIN’

• Enter Current PIN (This will be the default PIN if the PIN has never been changed before)

• Enter New PIN

• Confirm New PIN

Kindly Dial *310*1# to see your bonus breakdown

Simply Dial *121# and

• Select Manage my Account

• Select My number

Dial *310# or *303# to view your loan balance. Payback by toping up airtime.

Dial 321# and select Gift Data Bundle

Data bundles can be activated using the following medium:

MY AIRTEL APP

• Download the My Airtel App on mobile device.
• Register mobile number on the App.
• Select the option to buy bundle.
• Input Router/Mifi number.
• Select preferred bundle.
  
  

USSD 

• Buy bundle via USSD code *312# on mobile device.
• Select  data plans.
• Select daily, weekly, monthly etc options.
• Select amount.
• Select payment method.
• Select “buy for others.
• Enter MSISDN.

1. Connect your 4G Router/MiFi device to your computer.
2. Input 192.168.0.1 or 192.168.1.1 on web browser.
3. Click on login and input default username & password admin.
4. Click on "Settings.”
5. Click on the menu "Wireless Settings" on the left bar.
6. Look for the SSID field on the screen. The SSID is the name of the wireless device and can be changed to any name of choice.
7. Leave the security mode as "WPA2-PSK.”
8. Change password to the preferred password that can be remembered easily.
9. Hit the "Save" button to apply changes.

“To confirm account balance, download and create a profile on My Airtel App or dial USSD code  *323#.”

1. Download and log onto MyAirtelApp.
2. Create a profile if you are yet to. Once signed in, Add an account (HBB device number), otp is received on your alternate number and validated. The data balance on the device can be seen on the HBB number account on the Dashboard.
3. Dial *323# and select your Device type to view balance.

We hope things get better and normalcy restored soon. However, there is no return policy for the router.

• Airtel Pocket Wifi

• Monthly Plans

1. The maximum number of users for MiFi/Router is 10/32 users respectively. To change this number to a lesser number, Connect laptop/mobile device to MiFi/Router.
2. Go to web browser and input the following IP 192.168.1.1 OR 192.168.0.1
3. Click on Login; Password is admin.
4. Go to Settings; Wi-Fi Settings.
5. Edit the segment Max Number of Users and input desired number of users.
6. Click on Apply to effect changes.

Airtel Router Bundles

“You can opt out of Pay-As-You-Go (PAYU) browsing on Airtel by dialing *400*1#”.

To manage data usage on a Laptop/Desktop; please go to the settings and do the following;

• Turn on 'Set as Metered Connection’
• Set Data Limit (could be daily, weekly or monthly).
• Turn off Background Applications and allow only the desired application to run.
• Disable Settings Synchronization.
• Turn Off Microsoft Store Auto-Update.
• Pause Windows Update.

4G networks are generally faster than 3G. This results in the use of more applications making the data deplete faster.

Because 4G offers fast transfers of heavy amounts of data – App software updates, synching of photos and videos, streaming on high definition, data depletion will happen faster than when on 3G or 2G. It is estimated that 1hour of streaming videos can use up to 350mb (non-HD) and 1GB (HD), 1 hour of streaming music 60MB and an email sent or received with attachments – 500kb (This will depend on the size of the attachment)

Also, most of the popular media platforms are designed to provide you with the best user experience, and so they would automatically present you with the highest quality videos (HD) once they recognize that you are on a fast connection.

Some social media sites like Facebook , twitter and instagram can help you reduce the amount of data the app uses when you select the data saver mode to set preferences in settings

Bonuses on some data plans are stated in the data subscription table.

Fetching mails frequently may also result in fast data depletion. You can configure your phone to your preferred interval for fetching mails. Mail accounts support something called ‘Push’ and ‘Fetch’, which can be found in the settings app. Push means the email servers will automatically deliver your emails as they arrive. Fetch means that your Phone will regularly check for mails. If it finds any, the emails will be downloaded.

When data bundles expire, Airtel gives grace periods for the extension of validity periods for unused data. 7 days for monthly plans, 3 days for weekly plans, and 1 day for daily plans. Expired data cannot be used within the grace period unless the bundle is renewed. To rollover unused data, you must renew the same bundle before the period lapses. Failure to do so will result in forfeiture of data value.

Data thresholds are predefined on the system and alert you when your bundle diminishes to (75%, 50%, etc... but state actual data value left 500MB, 200MB, 50MB, 1MB of your data usage. All regular data bundles (Daily, Weekly, Monthly, Binge, Bonuses) are summed up to send threshold notifications. For example, If a customer buys N300 data for 1GB and also N100 data for 75MB, the 500MB threshold notification will be triggered when the total data balance is at 500MB.

Live streaming on social media sites such as Facebook,Youtube and Instagram or multiple video downloads on WhatsApp result in higher data consumption especially with 4G SIMs which offer amazing speed.

You can monitor your data usage by choosing the resolution of your video downloads. The higher the HD resolution, the better the quality of the video and the higher the data consumption. Click on settings to choose your preferred resolution.

Restrict/Limit background app refresh and disable Wi-Fi assist by setting apps to update while on WIFI only.

Videos and downloads will increase data consumption.

You can check your data usage in your phone settings and set a meter for control and monitoring.

To set a data usage limit:

iOS

Open Settings > Screen Time (or Settings > General > Restrictions for iOS 11 and below)
Tap Content & Privacy Restrictions (iOS 12+). Screen Time tracks your device usage.
Enter your Screen Time passcode.
Scroll down and locate "Cellular Data Changes".
Tap "Don't Allow Changes".

Android

Open your phone's Settings app.
Tap Network & Internet > Data usage.
Tap Mobile data usage > Settings.
If it's not already on, turn on "Set data limit". Read the message and tap OK.
Tap Data limit.
Enter a number.
Tap Set.

Some background apps consume data even when not in active use? To checkmate this, go to your data settings and restrict app background data. Also keep auto-sync disabled for high data consuming apps.

“Your mobile data can be consumed even when you are not actively browsing the internet. This may happen when your phone is:

• Automatically updating apps or the operating system.
• Synchronizing email, contacts, photos, and other data.
• Backing up or uploading photos, videos, and files.
• Receiving notifications and messages.
• Running apps or other services in the background.
• Automatically downloading or refreshing content.

To reduce unexpected data consumption, you can disable automatic updates, restrict background data usage for selected apps, and configure your phone to perform updates and backups only when connected to Wi-Fi.

You can optimize your mobile device's data usage for email by setting your email app to sync less frequently and disabling automatic downloads for attachments.

You can check if you have exceeded your daily data usage limit by going to ‘Data Usage’ section in your device’s settings and viewing your data usage graph.

You can optimize your mobile device's settings for data usage by turning off auto-sync for certain apps, disabling location services, and turning off push notifications.

You can check if an app is using too much data on your mobile device by going to the "Data Usage" section in your device's settings and looking for the app that is using the most data.

You can reduce your mobile device's data usage while watching videos by lowering the video quality, downloading the video for offline viewing, or using a data-saving app.

Some background apps consume data even when not in active use?

To checkmate this (on Android devices):

• Open settings and tap on Data usage
• Scroll down to view a list of your apps already sorted out per data usage
• Tap the app(s) you don’t want to connect to mobile data and select Restrict app background data.
•  

For iOS: 

• Open Settings and select General > Background App Refresh.
• You can turn this off for all apps, or select the apps you wish to disable background data use

You can reduce your data usage on your mobile device by turning off automatic app updates, disabling background app refresh, using Wi-Fi whenever possible, and disabling auto-play videos and high-quality streaming.

You can save data while browsing the internet on your mobile device by using a data-saving browser, turning off image loading, and using a ad-blocker

You can monitor your data usage on your mobile device by going to your device's settings and looking for the "Data Usage" section. You can also download third-party apps that can help you monitor your data usage.

You can optimize your mobile device's data usage for social media apps by disabling auto-play videos and turning off notifications for certain apps.

You can reduce your mobile device's data usage while using GPS navigation by downloading maps for offline use and turning off automatic map updates.

Use the data saving feature for social media apps where available. Some examples are provided below:

For X:

• Settings and Support > Settings and privacy > Accessibility, display, and languages > Data usage > Data saver 

For Instagram:

• Settings > Account > Data usage > Use less cellular data 

For Facebook:

• Settings & Privacy > Media. Here you can adjust Video Quality (Data Saver), and Autoplay (On Wi-Fi Only)

For WhatsApp:

• Settings > Storage and Data. Here you can turn on Use Less Data for Calls, and adjust the Media Upload Quality (Data saver)

For iPhone:

• Settings > Cellular (or Mobile Data) > Cellular Data Options (or Mobile Data Options) > Low Data Mode

To get your airtime balance, please dial *310#

“Airtel SmartLife offers affordable call rates of 33k/sec to all networks with no access fees. You will also receive 3 free minutes for every 6 paid minutes of local calls.”

Kindly Dial *310*1# to see your bonus breakdown

• Find a store: https://www.airtel.com.ng/storeLocator

• KYC Locations: Dial *386#

• MyAirtel App: Download from the Google Play Store for Android devices or the Apple App Store for iOS devices.

• Me2U: Dial *321#

Please dial *494# or visit the website: https://www.airtel.com.ng/ng/personal/services/sim-services/keep-my-number

• SMART LIFE

• SMART TALK

“To migrate to smart talk please dial *414#. It’s a flat rate of 25k/sec for calls across all networks (No access fee).”

• International Call Rates

• International SMS Rates

• International Direct Dialling

• Talk More & Flexi bundles

Roam the World: A subscription bundle that offers allocated voice minutes, SMS and data which is useable when you roam in 70+ countries.

• Call Barring

• Call Forwarding

• Call Waiting

• Caller Line ID Identification

• Conference Calling

• DND

• Airtel Prepaid User guide

• Service Guide

• Postpaid

• Prepaid

• Data Bundle

• Broadband Recharge

• *444#

You can only transfer to airtel numbers ONLY by dialling *321#

To know your tariff, dial *121#, select 'Manage my account' option, select 'My tariff plan'

To borrow airtime, please dial *303# and follow the menu options to select your preferred loan amount.

*480# is Airtel’s unified platform for Value-Added Services (VAS) activation, providing customers with easy access to a wide range of premium lifestyle and entertainment services through a single short code. By simply dialing *480#, Airtel subscribers can explore and activate curated offers tailored to their preferences — all from one convenient menu.

To view your bonuses, please dial *310*1#

*323# will also display your data expiry date alongside your data balance

To check your data balance please dial *323#

Data depletion is based on data usage. Video/audio streaming, instagram videos, automatic application updates are all data consuming. You can set your cellular data use on instagram to 'use less data'.

To view all the data bundles on the network, Please dial *312#.

Type Approval is a requirement under Nigerian law that every communications device meets approved technical standards before it is sold or used in the country. It ensures that all device models brought into the country are fit for use in Nigeria. It is prohibited to use, sell or import non-Type Approved communications devices.

The Device Checker is an NCC service for checking whether a SIM-enabled device model is NCC Type Approved and whether the device is verified for use on Nigerian mobile networks. Consumers can check their devices by dialing *315#, visiting www.ncc.gov.ng/devicechecker or calling the toll-free number 315.

Type Approval is an existing regulatory requirement. NCC is leveraging technology to make compliance checks and enforcement more efficient and consistent. This helps consumers make informed choices about devices that meet the applicable standards and support reliable mobile networks.

Before paying, ask the seller to confirm that the device is NCC Type Approved. Use *315# and follow the Device Checker prompts, or visit www.ncc.gov.ng/DeviceChecker. For another device, you may be asked to enter its 15-digit IMEI. Check that the result says the device is Type Approved and confirms the device is verified for use on Nigerian mobile networks.

Follow the instructions shown by Device Checker. If it is a previously owned device that is cloned or fake, you may be asked to confirm a previously used number with a 2 one-time verification code. Enter the code only through the official flow and never share it with another person. If you cannot complete the process, call toll free number 315, or your service provider or NCC for assistance.

A genuine and compliant phone is one the NCC has type-approved: it has passed the Commission's existing Type Approval process, which confirms it meets required standards. The Device Checker on www.ncc.gov.ng/DeviceChecker helps you checks the status.

Yes, you can, provided its model meets applicable NCC Type Approval requirements and the particular device satisfies the relevant verification conditions. Different procedures may apply to personal imports and devices sold in bulk. 

Any phone already connected to a Nigerian network before the system takes effect (from 7th October 2026) has been automatically verified, with no action needed from you. Phones already in use, phones bought within Nigeria (brand new or secondhand), and phones passed on from family or friends do not require any action. However, if the device cannot be verified or is affected by a compliance restriction, follow the instructions shown to contact your seller or service provider for assistance.

It covers SIM-enabled devices designed to connect to Nigerian mobile networks, including smartphones, feature phones, eligible cellular IoTs devices, cellular tablets, SIM- enabled PoS terminals, SIM enabled laptops and other cellular devices.

The technology supporting Device Checker uses device identification information, including IMEI numbers, to verify compliance with NCC Type Approval requirements. Device identifiers may also be associated with mobile numbers for verification and compliance purposes. Device Checker does not give the NCC access to your personal content, such as messages, photos, or other files stored on your device.

No. The system does not give NCC access to listen to your calls, messages, photographs or other files stored on your device, nor does it enable monitoring of the content of personal communications. It verifies devices.

No. Device Checker does not track, monitor or record your location or movements. The underlying technology is designed to verify whether devices meet NCC Type Approval and device verification requirements. It does not provide the Commission with the ability to track the physical location of devices or monitor users' movements

Yes, but check it before paying. Use *315# or www.ncc.gov.ng/DeviceChecker to confirm that the device is NCC Type Approved and verified for use on Nigerian mobile networks. Do not assume that previous network use means its status is acceptable.

Yes. A device that is NCC Type Approved and verified can normally be used by another person with their SIM. Before buying a used device, the buyer should check its status. If Device Checker requests additional verification, follow the official instructions or contact your service provider

Use only *315# and the official NCC Device Checker webpage. If you start an official verification process, a code may be sent to you: enter it only in that process and never tell the code to a caller, seller or other person. NCC staff will not need you to disclose your one-time code.

Sellers should work with the responsible OEM, importer or supplier to confirm that stock is NCC Type Approved and that each applicable device has completed the required device-level verification before sale. Consumers should be able to check the device through Device Checker before paying.

Personal imports may follow a different process from devices supplied by manufacturers or importers for sale. At the moment, only individuals who purchase 4 devices outside the country for personal use can carry out the verification process using details of their travel history. Call 315 for a step by step guide.

The Nigerian Communications Act 2003, including section 132(2), and the Nigerian Communications (Type Approval) Regulations 2024 establish Type Approval obligations for equipment manufacturers, suppliers to obtain Type Approval from the Commission before communications equipment is sold or used in Nigeria. The Type Approval Business Rules 2024 provide supporting procedures, including device-level verification. NCC is strengthening enforcement of an existing requirement, not introducing a new Type Approval obligation.

SIM registration concerns the mobile subscription and subscriber. Device Checker serves a different purpose: it checks whether the device model is NCC Type Approved and whether the particular device is verified for use on Nigerian mobile networks. You do not need to obtain Type Approval yourself when buying a device locally from a seller.

The system takes effect from 7th October 2026. From that date, a new device brought into the country by an importer must be verified. A device bought within the Nigerian market can be verified before purchase by dialing [*315#] or using the Device Checker portal on www.ncc.gov.ng/devicechecker

The International Mobile Equipment Identity (IMEI) is a unique 15-digit number assigned to a mobile device that connects to a cellular network. Some devices have more than one IMEI. Device Checker may ask for an IMEI when you want to check a device other than the one you are using. It helps mobile network operators and regulators supports efforts to detect device cloning and the use of devices reported stolen.

Dial *#06# on your phone, and the IMEI will display. It is also shown in the phone settings and on the original packaging.

A counterfeit phone is a device designed, manufactured, or marketed to imitate a genuine device without the authorization of the original manufacturer. It may unlawfully use a manufacturer's brand name, logo, model number, software, or other identifying characteristics to mislead consumers into believing it is an authentic product.

A cloned phone is a device that is replicating the assigned International Mobile Equipment Identity (IMEI) number of another legitimate device. As a result, two or more devices may appear on a mobile network using the same IMEI, making it difficult to uniquely identify the device and potentially facilitating fraudulent or unlawful activities.

If you are using international roaming with a foreign SIM, your phone is not affected. If your phone has previously been used in Nigeria with a Nigerian SIM, it is already verified and will continue to work normally.

However, if you are bringing a phone that has never been used in Nigeria and intend to use it with a Nigerian SIM, you can use it for up to 30 cumulative days within a oneyear period without verifying it.

A genuine device must keep its original identity. An IMEI must not be altered without the required consent of the original equipment manufacturer. A phone operating on its original, unaltered IMEI is not affected.

An IMEI helps distinguish devices on mobile networks. An unauthorised change or duplicate IMEI can make verification unreliable and may be used to disguise counterfeit or stolen devices. Repairs should follow the manufacturer’s authorised procedures.

Repairers should follow the original equipment manufacturer’s authorised procedures, preserve the existing IMEI wherever required and retain the necessary documentation. If an authorised repair changes a device identifier, the applicable approval and verification steps must be followed.

Yes. Once you report it and ownership is verified, the device can be blocked across every Nigerian mobile network, which makes it useless to whoever has it and supports recovery.

Visit www.ncc.gov.ng/DeviceChecker, the NCC website and Consumer Portal, or contact NCC through its official consumer support channels. Be cautious about unofficial websites, messages or links claiming to offer device verification.

No. It confirms the reported NCC Type Approval and device-verification status. It is not a complete assessment of the device’s condition, repair history, software, seller representations or every physical component. Buy from trustworthy sellers and check before paying.

Devices confirmed not to meet applicable requirements, such as counterfeit devices will be refused access to Nigerian mobile networks. They pose safety and quality risks a. Consumers should check the status of a device before purchasing and seek clarification from the seller if it is not verified.

For device verification, dial *315# or visit www.ncc.gov.ng/DeviceChecker. If you need assistance with a failed check or network access, call 315 or contact your mobile service provider or NCC on 622. Use only support contacts published through official NCC channels.

Manufacturers, importers, suppliers and other businesses placing communications devices on the Nigerian market are responsible for meeting their applicable Type Approval and device-verification obligations. Consumers buying from Nigerian sellers are not expected to obtain Type Approval themselves; they should check a device before paying.

Yes. Any SIM-enabled device that connects to a Nigerian mobile network, including IoT devices, must be Type Approved and verified.

Check the device label, packaging, manufacturer documentation, settings page or an application supplied by its manufacturer. If you cannot find an IMEI, contact the manufacturer or seller.

Do not pay for a device until the seller can clarify and resolve an unsuccessful verification result. If you already own the device, contact your seller or mobile service provider for guidance. A device that cannot be verified is not automatically confirmed to be counterfeit.

When you buy a SIM-enabled device from a seller in Nigeria, you should not normally have to obtain Type Approval or submit the device’s IMEI yourself. Those duties fall on the relevant businesses in the supply chain. Different procedures may apply if you personally bring a device into Nigeria from abroad.