Service Guide | Nigeria
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- Voice
- Call Services
| Service | Description | Usage | Tariff |
|---|---|---|---|
| Customer Care | Access to help lines | Dial 300 (prepaid subscribers) or 131 (postpaid subscribers) | Free |
| Call Forwarding | Subscribers can forward their calls to other phone numbers | To activate, dial **21* (number to be diverted to)# then press Yes/Send/Ok. To deactivate, dial ##21# then press Yes/Send/Ok. |
Applicable tariffs for numbers dialed apply. |
| Conference Calling | Subscribers can connect up to 5 parties in a phone conversation | Place current call on hold, initiate new call and click on "conference". Review your handset manual for details on setting up conference calling. |
Applicable tariffs for numbers dialed apply. |
| Call Waiting | Put calling parties on hold while the called party is on another call | To activate, dial *43# then press Yes/Send/Ok. To deactivate, dial #43# then press Yes/Send/Ok. |
Free |
| IDD | International Direct Dialling |
To make international calls, enter the prefix 009 or +, then the country code and phone number, then press Yes/Send/Ok. |
Check for current tariffs |
| International Roaming | International Roaming Access |
Contact your Service Provider or the nearest Airtel shop to enable roaming. |
Contact your Service Provider or nearest Airtel shop on roaming tariffs |
| SMS | Short Message Service | Type text, enter number and press Yes/Send/Ok | N6 |
| Premium Rated SMS | Premium rated Short Message Service | Type text, enter number and press Yes/Send/Ok | As per Service |
| Premium Rated Calls | Premium rated VAS Calls | Dial applicable VAS number | |
| Monthly Free SMS | For On-net use only | Dial *456*2# to check monthly free SMS balance | Free |
| Balance Enquiry | Ability to check credit balance or usage | Dial *310# | Free |
| GPRS | General Packet Radio Service | Text INTERNET 'phone model' 'phone make' to 232 | N4.60 per MB |
| WAP | Wireless Application Protocol | Text WAP 'phone model' 'phone make' to 232 | N4.60 per MB |
| MMS | Multimedia Message Service | Text MMS 'phone model' 'phone make' to 232 | 25 Naira per 200 KB |
| CLIP | Caller Line Identification Presentation | Review handset manual for CLIP usage | Free |
| CLIR | Caller Line Identification Restriction | Review handset manual for CLIR usage | Free |